So, we have a love/hate relationship with reviews. Reviews from our customers have driven our business for years. We try very hard to supply a superior service at a reasonable price. However, not everything is going to go perfect 100% of the time. Our girls are GREAT but still human. And some companies may be nonchalant about customer feedback but we absolutely are not. We truly want to make sure you are happy. Believe it or not our girls do too. Repeat business is what keeps our company alive and we know it. If there is ever a problem big or small let us know. We will go above and beyond to try to rectify any situation. Most of our bad reviews are from people who never even called and let us know there was an issue. We try to follow up but we are a small business and sometimes it may take a few weeks to get through follow ups. There will be some customers that we can’t make happy and I can promise it isn’t for lack of trying. We just ask that you give us the same courtesy you would want if it was your company. If there are issues ever call or text us! We want you happy!