10 Questions to Ask a House Cleaning Company

Feb 14, 2020 | Cleaning

In today’s fast-paced life, we often find ourselves too busy to find time to complete major household chores like cleaning. It, therefore, becomes important to hire full house cleaning services from a reliable cleaning company. However, choosing one of the most reliable service providers can be an overwhelming task as the job involves giving a stranger complete access to your home.

As choosing a reliable home cleaning service provider is not that easy, we have listed here a few key points you should be asking before hiring one. Please have a look at some of the important questions you should ask before giving them the responsibility to enter and clean your house.

How long have you been in business for?questions to ask a house cleaning company

You will admit that experience is everything. A company offering house deep cleaning services or any other home cleaning services for long is a company that is well-established and experienced in various areas of house cleaning. You will have the reassurance that the professionals you are inviting in your home know their job well.

What type of services do you offer?

Ask in detail about the different types of services they provide. Some homeowners take care of the basic cleaning needs but leave full house cleaning or deep cleaning to the professionals. Others want the professionals to take care of everything, so make sure what services they are going to provide you before you sign anything.

What special services do you provide?

There are many cleaning companies that provide special services apart from their regular services. They can help you with after-party cleaning, special top to bottom intense cleaning, party setup, home window cleaning, and more. So, when you are discussing with them, find out what makes them different from others.

Are you insured and bonded?

This is an important question you need to ask your prospective service provider. This means you will receive compensation if any item is stolen or broken by the cleaners. Checking the insurance and bond is an effective measure of protecting you and your home.

Do You Bring Your Own, Cleaning Supplies and Equipment?

You should consider choosing a company that comes to your house with a team equipped with the right equipment and safe, effective cleaning products. A professional cleaning company will use the latest cleaning equipment to make sure the work is done efficiently without causing any hassle. They will use cleaning agents carefully so that that they do not cause any damage to your surfaces and belongings. You can be rest assured the outcome of their job will be satisfactory. They should be flexible in their approach. For example, they should be eager to use products that you supply.

Are your team members trained and experienced?

Yes! This is also an important question to ask. Ask them about the credentials of their employees. Are they trained and experienced to cater to your needs or not. Always opt for a company that has a team of experienced staff to complete the job. Most of the home cleaning service providers conducts a background check on all their team members. This gives the assurance that the right people are there in your property to complete the task.

house cleaning companyWhat are your pricing plans?

Different cleaning companies have different pricing plans. Some may charge per hour, others may charge according to projects, and others will charge by number of their team members working on your property. You should compare the best pricing rates and then choose one that suits your pocket. You should also compare the quality of services they provide.

How many cleaners will you send to my house?

Again, different companies will bring different numbers of cleaners; however there are many that will keep sending the same professional again and again. Many homeowners prefer the same cleaners again and again as it builds trust and responsibility. The number of cleaners that will visit your home will also depend on the amount of job done.

Ask for referrals

It is highly recommended to ask them for referrals. Ask them to share some references with you. Also, do not forget to find out more about the prospective company through online resources, friends, and families.

What if I am not happy with your cleaning services?

You will find many cleaning companies in the market who just make fake promises to their customers in order to grab money from them. They leave the place either without completing the work or completing it in an unsatisfactory way. You should keep away from such companies. A reputable company will listen to you and will do the job perfectly before they leave your location.

These questions are a must ask questions for every home owner who is eager to hiring a house cleaning company. However, remember, every home owner’s needs are different, and you might ask other questions that are relevant to your specific needs.

Relax while The Maid Place handles your home cleaning!

Don’t spend your quality time cleaning the house, let The Maid Place take the charge and simplify your life. We provide a wide range of home cleaning services you need to make your home have a great look and feel. We have a highly motivated team of home cleaners who are trained, insured, bonded and experienced to do the job right first time. We save you time so that you can focus on what is most important for you.

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